Building a Complex CRM Solution for the Well-Known Car Manufacturers

One of the most famous car brands turned to Agiliway in an attempt to get an optimized solution, which would allow representing its services better on the market.

The leading car manufacturer functioning in more than 100 countries uses an innovative approach in demonstrating its cutting-edge technologies. Electric car sales reach 50% annually, whereas ⅓ of all cars are autonomous. To bring value to customers, the brand aims at implementing the most effective customer communication practices. They required an urgent business need, which would provide an advanced CRM functionality for dealers and allow customers to have better online service use. ​

Our mission was to implement the integrated CRM solution with the aim to offer a more sophisticated tool for dealers in managing relationships with existing and potential clients. Additionally, the solution included the need for improved website content management functionality and user interface in an attempt to achieve better usability.

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