IT Outsourcing Consulting

IT Outsourcing Consulting


IT Outsourcing Consulting is our strong side. Agiliway provides a set of services to help make the process of your engagement with outsourcing smooth, so you could start quickly benefiting from your offshore team

Our Portfolio

Agiliway’s IT Outsourcing Consulting Services portfolio includes:

  • Outsourcing Readiness Evaluation
  • Outsourcing Process Gap Analysis
  • Outsourcing Destination Selection
  • Captive Center Building
  • Remote Project Management

Outsourcing Readiness Evaluation

You decided to outsource your IT project but do not know where you should start? You already have experience with outsourcing to India but not sure if this works the same in Eastern Europe? Your management ordered to outsource part of the IT work but your processes are not good for distributed teams? Our Outsourcing Readiness Evaluation service will provide answers to these and many similar questions.

Outsourcing Readiness Evaluation includes:

  • Analyzing your needs and goals for outsourcing in the short or long run
  • Reviewing your internal process and toolset
  • Analyzing required skills
  • Matching analyzed info with a target outsourcing destination to define your strength, weak sides, and possible risks
  • Developing engagement options and a recommended outsourcing strategy
As a result of the Evaluation you will have a full list of risks and gaps, a proposed outsourcing strategy, internal processes alignment recommendations, and an implementation roadmap for them. Outsourcing Readiness Evaluation service will allow you to avoid many traps and expenses when starting to outsource so this endeavor will be smooth and quick for your company.

Outsourcing Process Gap Analysis

You are already outsourcing but it does not go well and deadlines are constantly missed? You do not have a clear vision of what is happening on your outsourcing partner’s side and it bothers you a lot? There is permanent tension between your local team and engineers on an outsourcing partner’s side? Or you simply want to know if there is a possibility to get more from a current outsourcing partner?

In this case, Outsourcing Process Gap Analysis is the right choice. During Gap Analysis our consultants will do full matching of different areas – People, Processes, Tools, Collaboration – between your team/company and your outsourcing partner. As a result, you will have an unbiased analysis of cooperation gaps and risk areas with a clear recommendation on how to fix them and a roadmap for further improvements.

Outsourcing Destination Selection

You decided to outsource to Eastern Europe but do not have enough information to build an engagement plan and budget? Or you cannot make decisions about which Eastern European country will serve your needs better? With Agiliway we will be able to leverage our vast experience working with different Eastern European countries to make the best choice or prepare a qualified analysis report for your management.

Outsourcing Destination Selection service includes:

  • Analysis of your company needs, specifics, and requirements/ limitations for the outsourcing partner and location
  • Matching your requirements, limitations, and specifics to local markets. Although we are talking about one region each country in the region has its own specifics in terms of IT market skills and size, labor cost, cultural specifics, political climate, taxation, etc. which may be essential for your endeavor
  • Selecting the best option for your needs and preparing Outsourcing Strategy recommendation
Ultimately, you will have a detailed report which will outline the specifics of each analyzed destination, the matching to your needs and restrictions, and an implementation roadmap with cost details.

Captive Center Building

You decided to establish your own development center but you are not sure you have the corresponding skills? Or you would like to share risks with a partner?

Agiliway can help you build your own development center in Ukraine. We will help you in:

  • Planning your new captive center based on your needs and market capabilities
  • Aligning your processes and developing new ones if needed
  • Selecting and hiring talents in Ukraine
  • Managing payroll and other expenses for your Ukrainian captive center
  • Training your internal team to work with an offshore partner
  • Supervising your first project to ensure a successful start
  • Managing local premises and relationships with local authorities
Eventually, you will receive a new development team built and performing in a short period of time and will be able to minimize your risks and expenses. We are flexible with the cooperation model. Depending on your experience and risk-sharing preference Agiliway can manage your Captive Center Building process, run all or part of functions, skills-based hiring or payroll management or do all the work with further transfer of a completed and working development center to you on build-operate-transfer model.

Remote Project Management

You have cool technical guys in your Eastern European captive center but they do not take sufficient care of proper project management so you constantly miss deadlines and incur cost overruns? You have a strong impression that your remote team demonstrates good performance only when you are visiting them and works ineffectively when you are back home? You are not sure what your outsourcing partner is doing and why it’s going so slowly?

That is a common concern. In most cases, the problem is not with the performance of your outsourcing partner or remote development team but rather with a lack of proper management and communication on the remote side. The good news is that we, in Agiliway, know how to deal with these issues.

Agiliway suggests the Remote Project Management service which will include:

  • Building proper development processes for your remote team or vendor
  • Project planning for distributed teams and roles
  • Daily tasks assigning and execution control
  • Risk management
  • Setting up regular communication between your local and remote team members on different levels
  • Ensuring regular project status communication with your management on proper metrics and milestones
  • Monitoring remote team mood and satisfaction
With our remote PMs you will always be confident about your outsourcing vendor performance.

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