November’s 2023 Tech Updates
As winter comes on, the holidays are getting closer. Following tradition, we provide you with a monthly summary of noteworthy …
Whilst everyone is looking forward to 2021, we in Agiliway invite you to look back at our 2020. Indeed, what a year we’ve had. The COVID-19 has definitely been a storm hit for the entire planet. Something that was expected to have lasted for a few months, eventually, has shut down the planet for almost a year now. The impact of the pandemic on the global economy is heavy. Many businesses worldwide had to reduce their staff whilst some didn’t survive the lockdowns and closed.
For Agiliway, as for most of the businesses, 2020 brought both negative and positive experiences. We had to learn a lot of how-to immediately with the minimum harm to the business, be flexible and open to changes.
Though we are finishing the 2020 year with a positive result, we need to mention about drawbacks this year has brought, such as the crises that led us to make some unpopular decisions to keep our employees busy during the first lockdown. Another negative thing was the cancellation of our business trips and meetings with our European and American clients as well as their trips to Ukraine. Unfortunately, we lost a few clients (yet, on the bright side, we gained more new ones) who paused the cooperation due to their financial issues. There were a number of conferences our specialists were supposed to attend as speakers; however, these were postponed to a later time. And, finally, we didn’t manage to complete our plan for the annual growth in terms of the number of team members.
We are grateful to see that a lot of positive things happened within 2020. We’d like to focus on that rather than on the negative side. We made significant efforts to improve and optimize all of our internal processes, hence, we managed to achieve a lot, including:
The lockdown and reduction of the working hours have become a great opportunity for our engineers and consultants to study more and improve their expertise. Most of our team members managed to complete a lot of professional courses, participate in different webinars, hence, become even better and stronger specialists in their respective fields.
Amidst our initiatives are the launch of the personal development programs called Agiliway Knowledge Center which aims at encouraging professional growth and knowledge sharing inside the company:
Enhancing our proficiency in the existing scope of domains was also another focus for the company this year. Having the necessary experience in developing projects for multiple industries has proven Agiliway as a reliable partner and software development service provider. The appropriate and extensive expertise allows us successfully operate, consult, and provide services within the eLearning, Retail, HR, Fintech, Healthcare, Hospitality, Logistics, Media, NGOs sectors. The reliable and professional relationship with the clients is the key to long-term and trustworthy cooperation and further recommendations and references.
Next, we’d like to focus more on a product for NGOs, since it pushed us to get down to working on our own product.
The cooperation, we had with a political party that requested a custom CRM for managing their internal processes and membership, led Agiliway to begin working on our own product, CiviMobile, which we started after a successful release of customized Civi9CRM for our client, eventually turned into one of the most successful products on the market for NGOs.
The 2020 accomplishments of the product are impressive considering the difficulties most businesses encountered. To start with, we significantly improved the existing solution along with adding a lot of new features. Secondly, the number of CiviMobile users has grown exponentially during the year. The high demand for the product, especially this year, urged us to reorganize a CiviMobile department so that a devoted team of engineers and support staff could provide the best user experience from CiviMobile.
Overcoming the COVID-19 pandemic together
During these challenging times, we would like to thank every member of the Agiliway team from the Chernivtsi and Lviv offices for being kind and generous. At the beginning of the pandemic, we managed to raise funds for purchasing the necessary means of protection for our doctors, who are the first responders in the battle against the SARS-COV-2 virus.
This year Agiliway reached an important milestone and turned 5. Unfortunately, due to the pandemic, we were unable to celebrate as we usually do, hence, we arranged gift boxes delivered to our employees and we celebrated the anniversary online. This was a very unusual experience, however, we realized that we are a great team of like-minded people who can have fun even if we aren’t together.
Every year we celebrate St. Nicholas day organizing different activities for our employees’ children to enjoy. This holiday season we had a special delivery of Agiliway branded hoodies for our smallest team members.
We are pleased and grateful for everything we’ve had and what is yet to come. We sincerely hope that 2021 will be brighter and healthier, full of positive changes. May the year to come to be prosperous and your business grows stronger and bigger.
Agiliway team wishes you the merriest holidays and Happy New Year.
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