Why Did We Build Development Center in Ukraine: Story by Artificial Intelligence Company

Imagine, your company started to grow at a rapid rate, a number of big clients are buying your technology and interested in new functions. This leads to the point that your in-house developers become overwhelmed with the demands for the development of new features and support of the existing platform.

As a result, your in-house developers are snowed under with a lot of tasks as developing new features and supporting the existing platform.

So, let’s figure out some important insights about building a remote development center in Ukraine on the example of Omilia, the artificial intelligence company which has recently raised $20M for its automated voice-based customer care virtual assistant.

1. Share your company’s culture and breed a team spirit. 

If you would like a remote team to become loyal and ready to make extra effort for you, you need to make them feel as a part of your company constantly sharing your culture, values, plans, etc. As remote employees developed a team spirit and began to associate themselves with your company, your products, and your values, you’ll notice a positive impact on their performance as well as on the bottom line of the company. 

2. Select and develop soft skills just as accurately as technical skills. 

Soft skills are even more important when hiring a remote team than when hiring an office employee. Personal conflicts and phycological incompatibility have the same impact either when people work in one office or when they work on one project online. That is why you have to devote much attention to soft skills of the applicants, their openness to cultural diversity and their readiness to work as part of another, remote team. 

3. Recognize and address the concerns of your in-house team. 

You need to make sure that your internal employees are ready to except new remote team, otherwise, your huge efforts may be ruined by your own employees. You have to return to your in-house team and reassure it that they were valuable and would never be replaced as well as present the reasons for going nearshore and the benefits they all would gain. 

4. Choose your remote partner smart. 

You will never know how to run a software development team in Ukraine better than a Ukrainian company. Correspondently, it makes sense to invest into selecting the right partner rather than try to do everything yourselves. There are many peculiarities running a company in a foreign country: legal and accounting rules, culture, political questions, specifics of labor market, knowing how to find, attract and retain engineers on overheated market, setting proper infrastructure, and many-many other items. That is why the importance of having a reliable partner when building a development center in a distant location cannot be exaggerated. 

READ MORE: Our Experience Building a Development Center in Ukraine

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