Business Process Outsourcing
Overview
A growing trend in today’s professional world has been set towards managing time effectively, boosting productivity, increasing employee focus on business process optimization, innovative thinking, and achieving better work-life balance. Along with an uphill task came an optimal BPO solution. Entrepreneurs, self-employed professionals, and small business owners worldwide have risen to the challenge and have found a way out of this quandary by engaging BPO specialists also called Virtual Assistants (VA) to take their careers to the next level.
To get more details about Virtual Assistant service or BPO service, please visit our dedicated site VAfromEurope.com
You should consider outsourcing your tasks to BPO Specialist if:
- You feel stressed and overwhelmed with your workload
- You long to free yourself from routine and non-core tasks
- You need to ensure that no important detail escapes your attention
- You wish to reduce the costs that come with the employment of specialists
- You’d rather avoid managing an office, purchasing equipment
- You prefer to pay for the actual time a BPO Specialist spends on providing business process outsourcing services and stop spending money on water-cooler chats or coffee breaks
- You are eager to complete your projects faster
Our Portfolio
At Agiliway we are ready to care about your routine, and not only. Our skilled and experienced BPO specialists can help you with a range of business process outsourcing solutions:
- Maintaining a calendar
- Handling correspondence and transcribing documents
- Managing meetings
- Making travel arrangements
- Preparing and sending out e-mail newsletters
- Writing, editing, or proofreading articles and press releases
- Communicating and coordinating with suppliers, customers, and visitors
- Creating/editing/formatting templates and guides
- Writing/editing/formatting reports and presentations
- Creating/updating/maintaining databases and CRMs
- Collating business cards into an Excel sheet for uploading to CRMs or address books
- Processing customer inquiries via phone, chat, or email
- Data entry
- Data mining / online research
- Promoting the client’s business
- Maintaining Social Media profiles
- eBook editing/formatting
- Translation
- Website administration and content maintenance
- And many, many other useful things
Let’s discuss your Custom Software Development needs
If you are still hesitating then please evaluate some reasons to have BPO specialists from Ukraine:
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High-end Team Members
All our team members have university degrees and fluent English -
Attractive Price
Our price will be a nice surprise for you. Due to our favorable geographical location, we can provide near-shore quality BPO service at significantly lower price -
Small Time Differences
Due to the low time difference compared to Asian providers and shifted working time our specialists fully cover customer business hours
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Wide Scope of Expertise
Our specialists have the necessary skills you can choose from that best fit your needs: from simple email and document editing tasks to corporate website administration and marketing campaigns preparation -
Information Security Warranty
Agiliway ensures the security of sensitive information. We maintain a strict information security policy and require our specialists to regularly attend security training. Also, all our virtual assistants have passed a background check and signed NDA and Confidential Information Access Agreement
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Same Mentality
While located in Eastern Europe all our virtual assistants share the same mentality as the USA. So you will not struggle with cultural differences or miscommunication -
Service Continuity
Agiliway provides reliable BPO services. We assure you that your task is performed on time. The company takes on the burden of replacement or substitution once a specialist, assigned to the project, runs out of time or is unavailable due to illness or other reason
What our clients say
What our clients say
“They are dedicated people who care about your project and care about doing great work. I think you can’t ask more from your team here or your team there. That is why we feel like they are just part of our team. I am happy to stick with Agiliway, and I recommend them to everybody who is looking to build something. I know that they are going to get a great result. I think everybody I have sent to Agiliway has been like, “Yeah, that was great.”
Loren Larsen
CEO and Co-Founder | Videra Health, USA
“Because of the very good cost/value ratio, my budget lasts longer. Before, I could buy this amount of hours of development time. Now I can buy so many more. It actually leads to an interesting phenomenon that I call “Christmas features.” Christmas features are features that usually don’t fit the budget. But now that it is lasting longer, I can fit them in. I can make people happy, which I couldn’t make happy for years. If you ask me if I can recommend Agiliway – yes, I definitely can. Believe me, when I say you will not regret starting working with them.”
Marco Häfner
Head of Software Development | Greenpeace CE, Austria
“I have had the privilege of working with Agiliway for over four years now. When I engaged with Talvista, I was looking for an engineering team that I could call my own. I needed DevOps, infrastructure, frontend UI, database work, and security work. As we keep peeling the onion back on the needs, Talvista has and had Agiliway was able to step up. They’ve been able to deliver on everything.”
Scot Sessions
CEO and Co-Founder | Talvista, USA
“Agiliway had customer-oriented approach, understood our needs, and made an irresistible offer of their services. From the first call, I realized the professionalism. So we started our cooperation very very fast. I believe that Agiliway was a milestone in our growth.”
Maryan Kondratyuk
Head of Omilia CIS | Omilia, Greece
“Without reservation, I would recommend Agiliway to anybody who needs that extension of their team, a technology solution provider. I would tell them that they just can’t do better. I feel incredibly lucky as a founder to have worked with them straight out of the gate. It’s ultimately what led to the success of Olifano and getting our product to market.”
David Verhaag
Founder | Olifano, USA
“What impresses us most about working with Agilwiay is that they always adapt flexibly to the situation or requirements of the project and always think in a customer-oriented way. With the help of Agiliway, our work became easier as they actively support us in all steps of the software development cycle.”
David Hahn
CEO & Co-Founder | DevHouse
